At Homeeaserelax, we want you to feel completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns policy to ensure a hassle-free experience. Please review our return guidelines below:

1. Eligibility for Return
   • Items must be returned within 30 days of receiving your order.
   • Products must be unused, in their original packaging, and in the same condition as when they were received.
   • Due to hygiene and safety reasons, bedding items that have been opened or used are not eligible for return unless they are defective.
2. Non-Returnable Items
   Certain items are not eligible for return, including:
   • Opened bedding products (sheets, pillowcases, mattress toppers, etc.).
   • Gift cards, if applicable.
3. Return Process
   • To initiate a return, please contact our customer support team at service@homeeaserelax.com.
   • Once your return is approved, we will provide a return shipping address.
   • The customer is responsible for return shipping fees unless the item was defective upon receipt.
4. Refunds
   • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
5. Damaged or Defective Items
   • If you receive an item that is damaged or defective, please contact us within 48 hours of receiving the product.
   • We will arrange a replacement or full refund at no additional cost to you.